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Sends a message in an existing support conversation. Use it for follow-ups once start_support_chat has created the conversation.

Parameters

ParameterTypeRequiredDescription
conversation_idstringYesThe conversation ID.
messagestringYesYour message.

Returns

A short confirmation that the message was sent, plus the conversationId it was sent to. Use read_support_chat to see replies.

Example

{ "name": "send_support_message", "arguments": { "conversation_id": "conv_abc123", "message": "Any update on this?" } }