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Reads the full message history of a support conversation. Use it to check for replies after start_support_chat or send_support_message.

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Parameters

ParameterTypeRequiredDescription
conversation_idstringYesThe conversation ID.

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Returns

The conversation rendered oldest first, each line with a timestamp and whether it came from you or support. The structured result includes a messages array (id, role, body, createdAt) and a count. If there are no messages yet, it returns status: "empty".

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Example

{ "name": "read_support_chat", "arguments": { "conversation_id": "conv_abc123" } }