> ## Documentation Index
> Fetch the complete documentation index at: https://docs.agentcard.sh/llms.txt
> Use this file to discover all available pages before exploring further.

# read_support_chat

> Read the message history of a support conversation

Connect to `https://mcp.agentcard.sh/mcp` with the **user's connection token** (or a `buy_token` for org-owned accounts).

**Behavior:** read-only, idempotent.

## What it does

Read the message history of a support conversation

## Inputs

| Field                          | Type   | Description         |
| ------------------------------ | ------ | ------------------- |
| `conversation_id` *(required)* | string | The conversation ID |

## Returns

| Field                  | Type   | Description                                                                                    |
| ---------------------- | ------ | ---------------------------------------------------------------------------------------------- |
| `message` *(required)* | string | Human-readable rendering of the conversation history.                                          |
| `status`               | string | Outcome of the read: 'empty' when there are no messages yet, 'ok' when messages were returned. |
| `messages`             | array  | The messages in the conversation, oldest first.                                                |
| `count`                | number | Number of messages returned.                                                                   |

## Example call

```json theme={null}
{
  "tool": "read_support_chat",
  "arguments": {
    "conversation_id": "\u2026"
  }
}
```